CANCELLATION POLICY:

We require 24 hours notice to cancel or reschedule your appointment to avoid charging a cancellation fee of $25 per service booked. By entering your credit card information, which is encrypted and stored to your customer profile, you agree to accept our cancellation and no-show policy fees. All applicable cancellation fee(s) will be charged to your card if you cancel within 24 hours of the start of your appointment.

 

To be considered valid, cancellations must be made through the booking site at which the appointment was made via the Square App, email or phone at least 24 hours prior to the appointment. For appointments cancelled within 24 hours the $25 cancellation fee per service booked will apply. 

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LATE POLICY:

If you are 15+ minutes late for your appointment, we might have to cancel, reschedule, or adjust your service(s) to fit the remaining time. If we adjust, cancel or reschedule your service, you will be charged the full cost of the service(s).

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Repeated offenses such as being late or no call no show appointments will result in us discontinuing your services for 90 days. If that does not change the offenses services will be discontinued indefinitely. 

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NO SHOW POLICY:

If you no-show for your appointment, you will be charged the full cost of each service booked (the total cost of the appointment). Your appointment will be considered a no-show if you fail to show up or fail to cancel or reschedule prior to the start of your appointment.  

Two No Call No Show incidences will result in us discontinuing your services indefinitely.

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EXTENSIONS POLICY:

All of our Stylists have completed comprehensive training and have learned how to handle extensions with care. However, DFW Blowout Bar is not responsible for damaged or loose extensions as a result of a DFW Blowout Bar Service.

Guests with bonded extensions, including “tape-in”, “beaded–in” or “sewn-in”, will be charged a $15 fee to allow for the extra care and time required to style the extensions. Guests with “sewn-in” extensions are advised to reach out to DFW Blowout Bar prior to booking their appointment. This will allow us to assess your needs and confirm we can provide you with service that meets DFW standards.

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STYLIST REQUESTS:

While we try to accommodate all stylist requests, we cannot guarantee you will be paired with a particular stylist. We’ll do our best – pinky swear!

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PAYMENTS

A credit card/debit card will be used to book an appointment you will be charged a deposit at the time of booking an appointment. The remaining balance will be charged when services are rendered. By providing your credit card to book an appointment you accept the terms of our cancellation and no-show policy and agree to have your credit card charged the applicable fees in the event of a late cancellation or no-show.

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DRY STYLE POLICY:

A dry style is a no-wash, no-blow dry service that is performed on clean dry hair.

For a service to qualify as a dry style it must be achievable in less than 1 hour (depending on hair texture) hair must be deemed in good condition (clean, dry, not overly matted or tangled).

Guidelines for determining whether a dry style can be accommodated (must answer yes to all points below):

• Style can be achieved in 60 minutes or less.

• Style does not require the use of a blow dryer.

• Guest has clean, dry hair that is in good condition (no excessive matting or tangles).

• Guest is choosing one of the signature styles.

• Quality of work will not be compromised by offering a dry style.